Panera Bread

Panera Bread

4.0 (653 reviews) Breakfast Score™ 76.8 Open now
Ad slot: restaurant

Hours

Monday 6:30 AM - 9:30 PM
Tuesday 6:30 AM - 9:30 PM
Wednesday 6:30 AM - 9:30 PM
Thursday 6:30 AM - 9:30 PM
Friday 6:30 AM - 10:00 PM
Saturday 6:30 AM - 10:00 PM
Sunday 6:30 AM - 9:00 PM

Photos

Ad slot: restaurant_reviews

Reviews

  • Ayden
    ★ 1

    I had a genuinely uncomfortable experience here recently that left a bad impression, and it had nothing to do with the food.

    While I was inside, the atmosphere behind the counter felt noticeably tense. It did not come across like normal lunch rush stress or a busy shift. The environment felt uncomfortable in a way that was obvious even from the customer side of the counter.

    What stood out the most was seeing a young employee who looked visibly overwhelmed and on the verge of tears after an interaction near the front. I obviously do not know what had happened beforehand, and I am not going to pretend to know the full situation, but as a customer it was uncomfortable to witness. She looked upset enough that it immediately caught my attention and changed the entire tone of the visit.

    I understand food service is stressful and everyone can have a rough shift, but there is a difference between a busy environment and one where staff visibly seem distressed. This did not feel like ordinary workplace stress. It felt tense, uncomfortable, and unprofessional enough to be noticeable to customers.

    I am not naming anyone or trying to attack individual employees, but the overall environment felt poorly handled and left me concerned about how staff are being spoken to during shifts. Regardless of what may have been going on behind the scenes, customers should not be able to visibly pick up on that level of distress from the front counter.

    I hope whatever caused that situation is addressed appropriately, because no employee should look that upset while simply trying to do their job.

  • Matthew Ramirez
    ★ 4

    Great food and a cozy atmosphere! The fresh bread and seasonal soups are always a hit, and I love that there are plenty of healthy options on the menu. The staff is friendly and quick, making it a perfect spot for a casual lunch or coffee catch-up.

  • Lucia DelGiudice-Liebenow
    ★ 5

    Jonathan was so helpful, friendly and efficient. We enjoyed our food as well. The dining area was clean and welcoming. Very good coffee! Thank you!

  • Lee Perrott
    ★ 1

    If you don't want doordashers standing in a certain area, maybe don't put your delivery pickup sign there? Just a thought for efficiency. Also, treating people with kindness is usually free...

  • Mary Davis
    ★ 1

    This place deserves a ZERO rating. You request your food on a computer, I waited 35 minutes for a $15 sandwich & was not notified when it was ready. There was a wall with names — it said my order was ready. Food was nothing special, the tables were dirty, utensils were not stocked. Customers have to do everything, create the order, go pick it up, clean the table, throw away trash. What are the staff doing? As little as possible! And I could not leave a review at Panera — it wasn’t working! Hmmm.

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