Caffè Nero

Caffè Nero

4.3 (568 reviews) Breakfast Score™ 63.5 Closed
Ad slot: restaurant

77 Main St, Andover, MA 01810, USA

(978) 409-2847

https://caffenero.com/us/

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Hours

Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 6:30 AM - 7:00 PM
Sunday 6:30 AM - 7:00 PM

Photos

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Reviews

  • Aayush Narang
    ★ 4

    Cozy cafe with a chill vibe. Would come here to study or just have a casual cup of coffee. I tried their tiramisu latte and it was really good.

  • Monte The Dragon
    ★ 5

    Oh my lanta! You need a pick me up after 4 cuz you're working till 7? Stop in at the Nero. The coffee? Gas! The food? Epic. The juice? Fresh!

  • Santhosh G
    ★ 4

    Convenient location on the Main Street Andover with street parking available. Outdoor and indoor seating available but it’s often busy. Visited here for breakfast and pleasantly surprised by the variety of vegetarian, vegan options. Tried the vegan protein egg and cheese sandwich and it’s absolutely delicious. The flavor of the vegan protein was great combined with the egg and cheese on the bread is awesome. And another item egg and cheese on croissant was not bad. It would be better if they make it to order instead of just barely warming it up. Service was good and the staff were friendly.

  • Sadie Miller
    ★ 5

    Very cozy and has lots of room to sit, great food and drinks also. The barista was also really nice and the atmosphere is amazing. Probably my favorite cafe around here now, I’d definitely recommend it even if you just need somewhere to hang out!

  • Easy MC
    ★ 1

    update: after giving this location another chance I was absolutely disgusted. I found a hair in my yogurt (clearly not my own hair) upon opening and already eating it. the same female manager i’ve discussed in the past and others have complained about didn’t even offer me a refund before I asked for one. the company across the board clearly doesn’t care in the slightest. i’ve been coming to this location for over 5 years. the decline has been disgraceful. Never again. Don’t spend a dime here.

    I’m extremely disappointed in the decline of customer service here. a couple years ago, this place had great employees, and now the service here is terribly rude. I’ve seen multiple reviews now about a middle aged dark haired employee with heavy makeup who has rolled her eyes at myself and other customers in the reviews. I don’t need to come back here again after the senseless attitude these women give their paying customers.

    I can only imagine it’s a presumed “front” this woman needs to put up due to working in a town like Andover. Little does she know her attitude, as well as another mousy haired brunette employee are the reason business will slow if this goes unchecked. They seem to be more focused on loudly joking around with each-other instead of properly heating food or being respectful in the slightest. (grown women mind you.)

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