Bear’s Den
Memorial Union, China Rd, Orono, ME 04469, USA
Hours
| Monday | 10:30 AM - 3:00 PM |
|---|---|
| Tuesday | 10:30 AM - 3:00 PM |
| Wednesday | 10:30 AM - 3:00 PM |
| Thursday | 10:30 AM - 3:00 PM |
| Friday | 10:30 AM - 3:00 PM |
Photos
Reviews
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Krazocide
★ 1Sodexo is a disaster, They somehow manage to take the basic concept of food service and make it worse in every way—lower quality, higher prices, and overall disappointment at every turn.
The food is bland, It’s like they go out of their way to source the lowest-grade ingredients possible while still jacking up prices. The sushi, which was one of the few redeemable options, has shrunk in portion size while becoming even more expensive. The rest of the menu is a carousel of mediocrity, with meals that look and taste like they were thrown together with zero care.
And yet, UMaine continues to let Sodexo operate, despite the fact that students and faculty alike have been complaining about their poor service and food. The least the administration could do is hire a contractor that understands what edible food is.
Thankfully, eating here is optional for some of us. I can’t even imagine what the dining hall food is like for those forced into a meal plan. If it’s anything like the overpriced slop served in retail locations, it must be downright inedible. UMaine students deserve better. Sodexo isn’t just a disappointment—it’s an insult to everyone who has to rely on their services.
Sodexo’s failures extend beyond just the awful food—they can’t even keep their own employees. The turnover rate is staggeringly high, which says a lot about the company’s work environment. If a business can’t retain staff, it’s a sign that management is either incompetent, exploitative, or both. Employees constantly come and go, leaving locations understaffed and overworked. This directly affects the already poor food quality and slow service, making the dining experience even worse.
The administration should take note—when a contractor can’t even keep its own staff happy, how can they be trusted to serve quality food? UMaine deserves better than Sodexo’s incompetence. -
Hunter Williams
★ 3Ruined since Sodexo took over. Food is the same price for less and worse ingredients ( most importantly, the smash burgers). Obviously nothing to do with the staff, they're still great (and probably being treated worse as well). But don't eat here unless it's for the meal exchange, because it's no different than what you're eating at a dining hall (which has also managed to become prison-grade).
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William Fiske
★ 3Staff is always great and friendly. Quality of the grill has unfortunately gotten worse since sodexo took over. Burgers, Chicken sandwiches, and breakfast sandwiches have all gotten worse in quality and stayed the same price or become more expensive. Miss those smash burgers more than anything....
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Shadi Alizadeh
★ 5I was touring the campus and had lunch here. It was beyond my expectations from a university dining. The food was fresh, so many options. Good number of staff. Great job UMAINE!
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Kurt Francis
★ 3Ordered a ham and cheese sub,3 thin slices of ham,bread was so stale. One bite and it just came apart. Never again..