IHOP
270 Cooley St, Springfield, MA 01128, USA
Hours
| Monday | 7:00 AM - 10:00 PM |
|---|---|
| Tuesday | 7:00 AM - 10:00 PM |
| Wednesday | 7:00 AM - 10:00 PM |
| Thursday | 7:00 AM - 10:00 PM |
| Friday | 7:00 AM - 10:00 PM |
| Saturday | 7:00 AM - 10:00 PM |
| Sunday | 7:00 AM - 10:00 PM |
Photos
Reviews
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Kelly Cote
★ 5I'm giving my experience a 5 because the food was absolutely perfect. Honestly one of the best lunches I have had in such a long time. The cooks 100% know what they are doing.
Our server was very nice. That being said, nice is great but it's even better when someone gets all of their food instead of only half of what they ordered. Multiple things were forgotten. I would not base my suggestion on going there on that one person. If you like breakfast food, and I mean really good breakfast food, go to IHOP. I had bananas fosters pancakes and the price for this insane amount of food that you get is cheaper than getting fast food.
Our compliments to the chef. Everything that we ate was absolute perfection. Even my hash browns were nice and crisp which is usually something you have to ask for at a restaurant. Here they just serve them to you exactly the way they should be cooked instead of soggy limp and falling apart.
It is a family restaurant so if you're looking for peace and quiet, that might not necessarily happen. There were other patrons that were being excessively noisy but again, the food was worth it. That quality of food at such a low price will have me returning. I just hope they keep the chef! -
Brenda Rivera
★ 5⭐️⭐️⭐️⭐️⭐️nIHOP on Cooley Street truly goes above and beyond every single time. The customer service is absolutely amazing, the food is always outstanding, and the coffee is consistently great.
We recently went for breakfast to celebrate my grandson’s 3rd birthday, and our waiter Marcela made the experience incredibly special. I had no idea they sang Happy Birthday, and when she asked my daughter and I if that was okay, we were so happy. My grandson’s face and reaction were priceless, and even the other customers chiming in made it even more memorable.
We are from Connecticut, but whenever we go to IHOP, we only choose the Cooley Street location because of the exceptional customer service, food, and coffee. I’ve even seen waiters greet customers by name—something you rarely see anymore. Many restaurants have lost the true meaning of great customer service, but IHOP on Cooley Street has never lost it.
Thank you for making such special memories for our family. We’ll always be back! -
Krystin Woodard
★ 4I had a great experience at the IHOP on Cooley today! I ordered the Breakfast Sampler, and everything was cooked perfectly. The star of my visit, though, was the service. My server was incredibly nice and did a fabulous job, ensuring I had everything I needed throughout the meal. I’ll definitely be back for another visit. Highly recommend this location for anyone looking for a delicious breakfast and excellent service!
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Brittany G.
★ 1So earlier today my boyfriend and I stopped at this ihop and upon arriving the windows, including the door windows had multiple fingerprints on it and was very dirty… I could already tell they do not take care of their business and clean it properly. When we first came the man who sat us said absolutely nothing to us… not a greeting… nothing… tables were dirty, walls etc it grossed me out so much I told my boyfriend, “Let’s go to the one in Enfield since we’re going out there anyway” because if they’re going to have a dirty store that needs a deep cleaning, what makes me think the people preparing the food are being clean?? When we arrived to the Enfield location, I was greeted by a nice young lady and the business was very clean the food was 🔥🔥🔥🔥 but I’m so happy I made the right decision going to that location. I don’t think I’ll ever go back to Cooley st. again… to the store owner: clean your store… it’s bad for business… turned me off so much 😷
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Jeffrey Bosworth
★ 5Went here for the breakfast being offered to Veterans. I must say it was very good. 2 eggs, bacon or sausage, hash browns, and 2 pancakes with blueberry & strawberries with whip cream. We had coffee. There was a bit of a wait at 8:30 as they were short some wait staff. Once seated service was fairly quick. The food came out in a reasonable time and was delicious. More wait staff showed up and the restaurant was almost full. Prices very reasonable. Overall a great experience. Wait staff friendly and courteous. The meal was free to Veterans. Thank you!
